Again, everything depends on the company’s size and resources here. Small businesses manage with spreadsheets, emails, and phone calls, whereas large businesses implement a comprehensive, specialized system or even create a bespoke solution to meet all operational requirements.
Additionally, larger businesses frequently develop a suite of APIs to facilitate integration and share product details with their partners and automate the B2B interaction. Watch our video on APIs in travel to learn more about the concept.
In the sense that they also organize the travel itinerary, create packages, and typically collaborate with multiple suppliers to make all of the necessary arrangements, destination management companies, or DMCs are similar to tour operators.